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The near common Google Home problems, and how to fix them

Designed to help y'all control the diverse smart devices and Google services in your life, Google Nest smart speakers role similarly to Amazon'due south Repeat speakers — except, you know, for Google stuff. While the Google Nests along with the associated Google Home app is a promising vox assistant, things don't always go as planned. That'southward why nosotros've put together a list of some of the more common issues with the Home speaker, along with a few tips for making things work correct.

Is Google Domicile being phased out?

Google Home devices have been rebranded as Nest, and the original Google Home speaker is at present far out of appointment. Yet, the Google Habitation app is still live and well, and the hub used to command all compatible smart devices. These tips should be able to work with Nest models besides.

I tin't keep Google Domicile connected to my Wi-Fi network

Julian Chokkattu/Digital Trends

A known result with some Google Domicile devices, this occurs even if a user places information technology straight abreast a router or antenna. The Abode may not connect properly to the network or may not maintain a reliable connection.

Solution:

• Try rebooting the device. To do then, launch the Google Dwelling app on a connected device and selectDevices in the upper-right corner. Select the Home device, tap the 3 dots in the upper-right corner, then selectSettings. Side by side, selectMore before tappingReboot. If this sounds similar a lot of work, unplug the Home device and leave it unplugged for roughly i minute earlier plugging information technology back in and reconnecting it.
• If rebooting the Home a few times even so results in a dropped connection, we advise contacting Google Support and asking if at that place's anything wrong with the connection or router. Google offers cracking back up options for the Dwelling and may be able to help.

Google Home ignores me and doesn't respond to my vox

Solution:

• Check and brand sure the Home's mic is on — after all, it could have been accidentally turned off. It also helps to bank check the indicator lite located on the speaker; four lights means the mic is off. Turning the mic back on is done using the push button on the back of the speaker.
• If the speaker is on, but information technology even so doesn't seem to be responding, bank check the physical placement of the device. Is there whatsoever chance of noise interference? Dishwashers, air vents, and a host of other noisemakers may preclude the Home from hearing users properly. If so, try moving it to a quieter area and meet if it works amend.
• Google Abode recently learned to recognize multiple users. To take reward, open the Google Dwelling app, select the card that saysMulti-user is available. (If yous don't see it, tap the icon in the summit-correct to see all of your continued services.) HitLink your account, then repeat short phrases like, "OK Google," and "Hey, Google" to teach it to recognize your voice. Repeat as many times as necessary for up to six different accounts.
• Is the problem just happening on certain devices, like Google Dwelling house refusing to turn on your lights? Head into the Habitation app and make sure that the smart device is still present on the app and functioning. If it is, endeavour turning the smart device completely off, and then pair it again with Google Dwelling. Now it should respond to your voice commands.

My voice commands also turn on my Google phone, laptop, and other devices

Solution:

• It'due south certainly abrasive to first commanding a phone instead of the Habitation device, or both at the same time. There's not much you can practice to avoid this. All the same, nosotros practise suggest changing the activation phrase or "hot discussion" for either device. The default phrase "OK, Google" prompts the Home and other Google devices to mind. While you can change your telephone or browser phrase, "OK, Google" is the only prompt for the Home.
• To alter the "hot give-and-take," go to the device and install the Open Mic+ extension, which adds the ability to alter the phrase from "OK Google." Now you can set it to something similar, "OK, Jarvis" or "Hey, Jeeves."

Google Play Music will start to play music, and then of a sudden freeze

Solution:

• This is a known problem with non only Google'due south proprietary service but too with streaming platforms such as Spotify.
• Later on making sure the Home is updated, your best bet is to reboot the device and see if music plays as it should. In the app, select the Home device, tap thethree dotsin the upper-right corner, then choose Settings. On theSettings page, selectMore than, and tapReboot. If this sounds similar a lot of work, simply unplug the Home and leave information technology unplugged for nigh a minute before plugging information technology back in and reconnecting it. This option is non a guaranteed gear up, however, and information technology may not piece of work forever. Google appears to be actively addressing this problem, and hereafter updates are likely to address it.

I ask my Home questions, but information technology rarely knows anything

Solution:

• Attempt unplugging the Home, waiting for a minute, and plugging it dorsum in. It may also require a reboot to kick it into gear.
• If this doesn't work, double-check to make sure the Domicile links to a Google business relationship with its location turned on. Additionally, verify that the Google account is able to answer questions regarding calendars, flights, and other items chosen during the initial setup process.
• Try setting up vocalization match, equally this helps Google to better understand your voice commands. Also, try rephrasing your question, as Google Home tends to better understand directly questions better than long or drawn-out inquiries.

Google isn't recognizing the correct location for my dwelling

Solution

• This poses a problem while asking for nearby services, weather condition reports, and other location-reliant items. Specifying a dwelling address may make a difference, as information technology tells the app your exact location.
• To add this item, open the Dwelling house app. Afterward, select the top-left button to access additional settings. SelectMore than settings, get toGoogle account settings, and choose Personal info. And then, selectDwelling & work locations. Hither, simply enter a street accost to come across if information technology's able to locate the dwelling.

My Abode randomly responds, even though no i spoke to it

Solution:

• Endeavour moving it away from TVs, radios, and other vibration sources. Place it on a sturdier surface and see if information technology helps. Home devices are known to randomly speak up, even if someone hasn't actually activated them. Fearfulness not; the Habitation isn't haunted — it's just a little overeager.

My Google device just says something is wrong and to "try again in a few minutes"

Solution:

• This issue is probably a issue of a place'southward level of network connectivity. The Home is attempting to link to the internet, but information technology's either unresponsive or taking an extended corporeality of time (which isn't normal). If you discover that yous have other smart devices in your home that are malfunctioning, double-check if the internet is up and running before entirely restarting your router.
• If y'all find that the internet is working correctly on other devices, nosotros suggest trying to reboot the Abode device itself. We recommend a complete restart, which will crave yous to unplug the device and wait well-nigh a minute earlier plugging it back in. If you're yet experiencing bug for some reason, contact Google Support and describe your dilemma in detail. Recognizing this may warrant a dive into specific IP information, it's always a good idea to enlist assistance at this bespeak.

Dwelling house won't play music, or stops playing music suddenly

Solution:

• Bank check to brand sure the volume is turned up. You tin can turn upward the volume at any fourth dimension by saying, "OK, Google, turn information technology upward." Some Dwelling house and Nest devices also have onboard controls you lot can use to change the volume (and which may take been accidentally used to lower it).
• Reboot the speaker and come across if information technology will play music correctly afterward.
• Sometimes Home devices experience bugs that prevent them from playing music properly, especially from certain channels. Head to the Dwelling house app and ensure all updates take been applied to the Dwelling device to see if this addresses the problem.
• If you take a new Nest device, you accept to link tertiary-party services like Spotify earlier they will play. Linking is relatively easy, and you tin can do information technology in the account settings on your Home app.

The Google Habitation app can't find a new Nest device

Solution:

• Bank check that you have updated the Google Home app on your device. Apps don't always update automatically, and it'due south important to accept the latest version.
• Make sure your device is in setup mode, which is indicated past blinking white LED lights.
• Stay shut to your new device, at least within several feet, while you are connecting.
• Check to see if location services are enabled for the Home app on your device. Sometimes the Dwelling app needs this during setup (you can usually disable information technology afterward if you prefer).
• Try moving your Nest device to another location. In that location could exist interference or other bug with the electric current position.
• On your mobile device, plough the Wi-Fi off and perform a complete shutdown. Plow your device dorsum on and re-enable Wi-Fi, then attempt again.

The Google Home app is frozen

Solution:

• Reboot the device the Habitation app is on. This will oft solve problems with the app freezing.
• If the app continues to freeze, delete it and so download information technology again from your app shop.
• If you are on an Android device, you can go to app settings and select Google Home to find the ability to clear the app cache. This action tin can help prevent frequent app freezes or crashes.

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Source: https://www.digitaltrends.com/home/common-google-home-problems-and-how-to-fix-them/

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